Locker System Co., Ltd.(hereinafter referred to as “the Company”) has established the following Privacy Policy (hereinafter referred to as “this Policy”) regarding the handling of users’ personal information in the services provided on this website (hereinafter referred to as “the Services”).

Article 1 (Personal Information)

“Personal information” refers to information defined as “personal information” under the Personal Information Protection Law. This includes information related to an individual, such as name, address, and phone number, which can identify a specific individual through contact details or appearance (personally identifiable information).

Article 2 (Collection of Personal Information)

The Company may ask users to provide personal information such as name, address, phone number, and email address when filling out inquiry forms. Additionally, the Company may collect personal information from outsourced parties (such as call centers), including information related to interactions between users and those outsourced parties.

Article 3 (Purpose of Collecting and Using Personal Information)

The purposes for which the Company collects and uses personal information are as follows:

• To provide and operate the Services
• For purposes incidental to the above
• To respond to inquiries from users

Article 4 (Change of Purpose of Use)

The Company will only change the purpose of use of personal information if it is reasonably related to the purpose before the change. If there is a change in the purpose of use, the Company will notify users in the prescribed manner or publish it on this website.

Article 5 (Provision to Third Parties)

In principle, the Company will not provide personal information to third parties without user consent, but exceptions include:

• Based on legal provisions
• When it is necessary to protect life, body, or property, and obtaining user consent is difficult
• When national agencies, local governments, or their entrusted parties require information provision based on laws, and obtaining user consent would hinder business execution
• When requested by public institutions such as courts, prosecutors, police, bar associations, or consumer centers based on laws
• When necessary due to business reorganization such as mergers

Despite the above, the following cases do not constitute third parties:

• When the Company outsources personal information processing to subcontractors within the scope necessary for the Service provision
• When jointly using personal information with certain parties, with prior notification to users, specifying items of personal information, scope of joint users, purposes, and names of responsible managers

Article 6 (Disclosure of Personal Information)

If requested by a user, the Company will promptly disclose personal information. However, the Company may not disclose all or part of the information if:

• It may harm the life, body, property, or other rights and interests of users or third parties
• It may significantly impact the Company’s business operations
• It violates other legal provisions

In principle, the Company will not disclose information other than personal information (e.g., history information, characteristic information).

Article 7 (Correction and Deletion of Personal Information)

If there are errors in personal information held by the Company, users can request correction, addition, or deletion through the prescribed procedures (hereinafter referred to as “Corrections”). Upon receiving a user’s request and determining it is necessary, the Company will promptly correct the personal information. Once the Correction is completed or a decision not to correct is made, the Company will notify the user.

Article 8 (Suspension of Use of Personal Information, etc.)

If users request suspension or deletion (hereinafter referred to as “Suspension”) of personal information processed beyond the scope of use or obtained by improper means, the Company will promptly investigate. If the investigation determines Suspension is necessary, the Company will promptly suspend the use of personal information. If Suspension is not implemented, the Company will notify the user of the reason.

However, if Suspension entails significant costs or is difficult to implement, the Company may take alternative measures to protect user interests.

Article 9 (Changes to Privacy Policy)

This Policy’s content may change without prior notice unless otherwise provided by law or this Policy. Revised privacy policies will be effective upon posting on this website.

This Privacy Policy outlines the Company’s basic policy on handling user personal information and explains specific steps and exceptions regarding the collection, use, provision, disclosure, correction, and deletion of personal information.